All gift certificates and vouchers are non-refundable. Once you have scheduled a flight, we require a minimum of 3 business days notice for any changes. If you do not cancel with the proper notice period, or do not show up for your scheduled flight, your certificate/voucher will be forfeited. Please note your certificate/voucher has an expiry date. Certificates/vouchers will not be extended if you have not tried to schedule your flight prior to the expiration date. All certificates/vouchers are fully transferable.
You may not be able to fly if you have had recent surgery, injuries, hip, back or knee problems, health concerns or physical limitations including auditory limitations or if you are or may be pregnant or elderly. Your safety is our main concern. If you have any health or safety issues, please consult with your physician and contact us to discuss them.
Please note: Children must be a minimum of 8 years of age and accompanied by an adult. Your safety is our main concern. If you are concerned with health or safety issues, please consult with your physician.